Parcel Shipping Is Now in ShipperGuide: Here's What That Means for Your Team

Your team books truckloads in ShipperGuide. They book LTL in ShipperGuide. Then a parcel shipment comes up and someone walks over to the FedEx kiosk, logs into the UPS portal, or opens a separate tool entirely. The freight data splits in two. The spend report becomes incomplete. Nobody has a full picture of what the company is actually paying to move goods.

This is how most shippers run parcels today -- not because they prefer it that way, but because their TMS never supported it. ShipperGuide now does. Parcel is a first-class shipping mode in ShipperGuide, sitting alongside truckload and LTL in the same platform your team already uses every day.

What Was Missing and Why It Mattered

Shippers that do primarily truckload and LTL almost always move some parcels too. But the parcel has historically lived somewhere else. A carrier kiosk in the warehouse. A standalone tool like Stored or EasyPost. Sometimes both.

That fragmentation creates real problems. Your freight spend analysis is missing a mode. You cannot answer "what did we spend on freight this quarter?" without pulling data from multiple systems and manually stitching it together. And if parcel and LTL live on separate platforms, nobody can see when grouping parcel shipments into one LTL move would actually be cheaper. The optimization opportunity disappears because the data is never in the same place.

There is also the operational overhead. Carrier kiosks cost money and take up warehouse space. Each one has its own login, its own workflow, its own label printing process. A team managing two kiosks alongside a TMS is effectively running three separate systems every day.

What ShipperGuide Parcel Does

ShipperGuide's parcel capability covers the core parcel workflow from shipment creation to label generation.

Shipment creation. Create a parcel shipment directly in ShipperGuide, either from an existing order or starting fresh with a new shipment. No planning step is required.

Address validation. Before rates are returned, ShipperGuide validates the destination address. If the address does not match the carrier's accepted format, a suggested correction is presented. You can accept or decline -- it is never forced. This step prevents accessorial charges for address corrections that add up quickly across hundreds of shipments.

Multi-carrier rate shopping. Rates from UPS, FedEx, and USPS are returned side by side with service level options -- ground, two-day, next-day, and more. You can see transit times alongside each rate and pick the best fit for that shipment. More on rate shopping in the next section.

Booking. Select the carrier and service level, confirm the shipment, and the carrier has it in their system. No separate login. No portal to open.

Tracking and labels. After booking, ShipperGuide returns a tracking link and a shipping label. The label passes to your WMS for printing, and a PDF version is available to download directly. Tracking links open the carrier's tracking page for live status updates.

Accessorials and insurance. Common parcel accessorials like residential delivery and signature required are supported at booking. Optional insurance is available, and label refunds can be requested for cancelled shipments -- important because some carriers charge at label generation rather than first scan.

Bring Your Own Carrier Contracts

ShipperGuide does not lock you into anyone else's pricing. Your negotiated UPS and FedEx contracts flow through into ShipperGuide. The rates you have worked to secure are the rates you see when rate shopping.

For USPS, ShipperGuide provides access to competitive rates through its parcel infrastructure partner even if you do not have a direct USPS contract. You are not starting from retail pricing.

Who This Is Built For Right Now

The initial release is built for mid-market shippers moving five to fifty parcel packages per day. The typical profile: a company already using ShipperGuide for truckload and LTL, currently managing parcels through carrier kiosks or a separate tool, and wanting to consolidate freight management into one system.

If your team manually logs into UPS and FedEx portals to compare rates, ships all-UPS but suspects FedEx is cheaper in certain regions, or runs spend analysis by cobbling together exports from multiple platforms, ShipperGuide Parcel is built for your situation.

ShipperGuide Parcel is built for mid-market teams today, and we work with high-volume enterprise shippers directly to scope parcels for conveyor-belt workflows, sub-second rating, and print-and-apply automation.

What Is Included in ShipperGuide Premium

Parcel shipping is part of ShipperGuide Premium. There is no per-label charge from Loadsmart and no separate add-on to purchase. The per-label fee is billed to you directly by the parcel infrastructure provider, with no Loadsmart markup.

Frequently Asked Questions About ShipperGuide Parcel

Here are the questions that come up most often when shippers are evaluating parcels in ShipperGuide.

Can I Use My Existing UPS and FedEx Contracts?

Yes. Your negotiated carrier rates flow into ShipperGuide through a one-time account setup. You are not required to use anyone else's pricing.

Does ShipperGuide Support Regional Parcel Carriers?

The current release supports UPS, FedEx, and USPS. Regional carrier support will be added based on customer demand. If you rely on a regional carrier, reach out to your ShipperGuide contact to discuss timing.

Can I Print Labels From ShipperGuide?

In the current release, the shipping label passes to your WMS for printing. A PDF is also available for download directly. Label printing natively within ShipperGuide is on the product roadmap.

Is Parcel-to-LTL Mode Optimization Available?

Not yet. Mode optimization -- where the system identifies when consolidating parcel shipments into LTL is cheaper -- is on the roadmap and in active development. It is not part of the current release.

How Does Tracking Work?

After booking, ShipperGuide returns a tracking link that opens the carrier's tracking page. Full in-platform tracking visibility, where parcel tracking lives alongside your truckload and LTL tracking in ShipperGuide, is planned for a future release.

One Platform for Every Mode

Truckload, LTL, and parcel in one system is not a minor convenience. It changes what your freight data can tell you. Every shipment, every mode, every spend dollar in one place -- that is the platform ShipperGuide is built to be.

Book a demo to see how the parcel fits into your ShipperGuide setup.